The communication from Ctrl Hub is excellent, we received continuous updates on any ongoing developments. Any queries we have are dealt with quickly and always available for advice.

I would like to say a very big thank you to you and all those I have been involved with during my involvement with Ctrl Hub. It hasn’t been smooth sailing, but Ctrl Hub have helped with all the problems and queries that we encountered when first using the platform. I hope that this interaction continues going forward.

We have a constant point of contact who is able to help and complete all requests without any hesitation. Requests from my side can be as simple as moving a staff member to undertake large updates of forms and how data is logged. Ctrl Hub has worked fantastically well for the logging of data and has become a fantastic asset to myself and Network Plus for training compliance and the ability to validate that safety is being met.

I use Ctrl Hub for the majority of my role, if any issues arise I report the problem and get a response quickly with a fix or an update. The team at Ctrl Hub is always efficient and helpful in assisting with any problems.

We had an urgent need to upload some survey documents to Ctrl Hub. Unfortunately, there was no bulk upload facility to allow this to happen. I’d very much like to thank the Ctrl Hub team for coming to our aid, going above and beyond the Cadent/Ctrl Hub contractual remit, and speedily supporting us with uploading our documents.

Within my role as Application Support for Network Plus, I work directly with teams using Ctrl Hub out in the field every day. The Ctrl Hub team have always been on hand to solve any problem, no matter how big or small either via phone/email or report a problem and responded promptly and in a way that I / the teams could understand which really helped me out in my role, as any minor delay could have a major impact on the works!