As managing director of the company, I can now see an overview of compliance across the entire organisation – people, fleet, equipment, projects – from one dashboard. My managers have that same view. That is a huge weight off my shoulders, enabling me to clearly focus on the job at hand.
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We had an urgent need to upload some survey documents to Ctrl hub. Unfortunately, there was no bulk upload facility to allow this to happen. I’d very much like to thank Sam for coming to our aid, going above and beyond the Cadent/Control Hub remit, and speedily supporting us with uploading our documents.
Within my role as Application Support for Network Plus I work directly with teams using CTRLHub out in the field every day, Sam and her team have always been on hand to solve any problem, no matter how big or small either via phone/email or report a problem and responded promptly and in a way that I / the teams could understand which really helped me out in my role, as any minor delay could have a major impact on the works!
I would like to say a very big Thank You to you and all those I have been involved with during my involvement with CtrlHub. It hasn’t been smooth sailing, but you and CtrlHub have helped with all the problems and queries that we encountered in the use of CtrlHub and are still receiving. I hope that this interaction continues going forward.
Sam is a constant point of contact who is able to help and complete all requests without any hesitation. Requests from my side can be as simple as moving a staff member to undertake large updates of forms and how data is logged.
CTRL hub has worked fantastically well for the logging of data and has become a fantastic asset to myself and Network Plus for training compliance and the ability to validate that safety is being met.”
The communication from Control Hub has massively improved since you took over the account, we received continuous updates on any ongoing developments. Any queries we have are dealt with quickly and always available for advice.
I use ctrl hub for the majority of my role, if any issues arise I report the problem and get a response quickly with a fix or an update.
Sam is usually the one I’m in contact with and is efficient and helpful in assisting with any problems.
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