While the benefits are clear, ISO certification involves a substantial ongoing commitment of time, effort and money. In much the same way as software implementation, if the ISO process is not properly set up and managed, it can easily become a net liability to your business.
The Ctrl Hub platform allows you to actively and efficiently manage your ISO certification without it being a hindrance to your operations. Crucially, it allows you to be able to present evidence of compliance across the board when it comes to audit time.
We use the platform to manage our own ISO9001 and ISO27001 certifications, and we have clients who utilise the platform to manage their ISO14001 and ISO 45001 certifications, among others. The underlying principles and methodology are common across all standards.
So how does Ctrl Hub help?
Document Management
- All ISO management documents, policies and procedures and manuals etc. stored in one central repository
- Version controlled, audit trail on revisions
People
- Set up all relevant users on the platform, securely store key information on their role, responsibilities and ongoing performance
- Users have access to all key documentation in the field on any internet enabled device
Assets
- Store and manage every vehicle and every piece of equipment utilised by the business - a live asset register
- Track all relevant certifications, such as LOLERs, calibration, even PAT tests, and be able to provide evidence at the click of a button
Training and Competence
- Store and manage all training certificates and qualifications on the platform
- Set up requirements matrices for roles, allowing training needs to be easily identified and ensuring your workforce is competent
Project Governance
- Allocate workforce and assets to projects, sites and tasks, giving workforce access to all relevant job information they need to safely operate
- View and manage risk and compliance across a standalone site or project
Risk Management
- A wide range of risk areas across the business can be viewed in real time on your dashboard, allowing you to dig into detail whenever an amber or red flag arises
- Store and complete risk assessment forms within the platform, giving access to authorised personnel to view and contribute
Data Capture
- All your forms are created electronically within the platform, accessible at any time for users in the field, allowing data to be captured and stored at point of entry
- Customised workflows process data in accordance with your specific business requirements, so it is reviewed, stored and/or sent to relevant third parties as necessary
Supplier Management
- Actively manage and track within the platform all key supplier information such as insurances, certifications and licences
- Use data capture forms to build, record and evidence supplier questionnaires and site visits
Customer Management
- Use data capture forms to build and record customer questionnaires and analyse feedback
- Store and manage data and projects by reference to clients, and securely share project data with clients via the platform
Audit Management
- Carry out a range of audits and investigations, capturing data at point of contact, processing and reviewing it
- Diarise and track audit schedules - assign related tasks to individuals, set timeframes and alerts to ensure nothing gets missed
Performance Monitoring and Reporting
- All key risk areas of the business visible in real-time on your dashboard - at a glance visibility from one screen
- Ctrl Hub offers a range of reports, and integrates with specialist business management software such as Power BI
Review and Analysis
- Data captured during operations is stored, queried and interrogated to give valuable business insights
- Plug data from Ctrl Hub into specialist machine learning software to obtain deeper insights and trends
Continuous Improvement
- Issue training and safety briefings to your workforce, with the ability to set questions and confirm their understanding
- Quickly and easily update policies and procedures, as well as data capture forms and the workflows that sit behind them
- Ctrl Hub is highly scalable and highly adaptable, and will grow and evolve with your business
Integration
- Ctrl Hub integrates with your existing technological infrastructure to ensure seamless data flow with other software used by the business, such as ERP software
- Collate and manage data from other software within Ctrl Hub to gain a wider insight into your business