Cadent

CASE STUDY

Since deploying Ctrl Hub, we have managed to achieve leading compliance performance.

Publish Date:
January 14, 2022
Read Time:
2 Minutes

Network Plus is a leading utility and infrastructure service provider, operating across the UK. The company has grown significantly through the award of long-term contract frameworks with major utility organisations and infrastructure providers. With a current workforce of over 4,000, their services are delivered through an absolute focus on health and safety as well as market-leading levels of service to both clients and their customers.

Business Challenges


Working with a Tier one utility business (Cadent gas) Network Plus has a number of data capture elements and compliance commitments to manage, control and share between the businesses during contracts. This is not just a contractual obligation but also standard law and adherence to safe working standards,

The Impact Ctrl Hub Has Made


Network Plus used the Ctrl Hub platform as part of their digital transformation to enable remote data capture, manage compliance & health and Safety, daily workforce management and eradicate the mountain of paper processes.


Working with a Tier one provider meant information needed to be captured, shared and reported on. Ctrl hub assisted with an API integration to get data from multiple sources and collate it into Ctrl Hub for clearer reporting and analysis.

Positive Outcomes


“We took advantage of the additional functionality to manage our contractor’s employees’ qualifications via the Ctrl Hub system and that has been a huge success. Since deploying Ctrl Hub, we have managed to achieve leading compliance performance. This achievement is because of the ease of use of the system, for all parties. Contractors submit their information through to us so we can monitor it. Ctrl Hub can be adopted by the contractor to replace their existing systems easily and the visual representation and automatic alerts of certifications and compliance being ‘At Risk’ or ‘Expired has become invaluable”.

- Support Services Manager at Cadent

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What our clients and trusted partners say about us...

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Costain

"

Would like to say a very big thank you to you and all those...
I have been involved with during my involvement with Ctrl Hub. It hasn’t been smooth sailing, but Ctrl Hub have helped with all the problems and queries that we encountered when first using the platform. I hope that this interaction continues going forward.
Madanlal
Bhawsar

Northern Gas Networks

"

The communication from Ctrl Hub is excellent...
We received continuous updates on any ongoing developments. Any queries we have are dealt with quickly and always available for advice.
Emma
Verity

Network Plus

"

Within my role as Application Support for Network Plus...
I work directly with teams using Ctrl Hub out in the field every day. The Ctrl Hub team have always been on hand to solve any problem, no matter how big or small, either via phone/email or reporting the problem. They responded promptly, in a way that I / teams could understand which really helped me out in my role, as any minor delay could have a major impact on the works!
Connor Cassidy
Application Support

Cadent

"

We had an urgent need to upload some survey documents to Ctrl Hub...
Unfortunately, there was no bulk upload facility to allow this to happen. I’d very much like to thank the Ctrl Hub team for coming to our aid, going above and beyond the Cadent/Ctrl Hub contractual remit, and speedily supporting us with uploading our documents.
Richard
Cook

Costain

"

I use Ctrl Hub for the majority of my role...
If any issues arise I report the problem and get a response quickly with a fix or an update. The team at Ctrl Hub is always efficient and helpful in assisting with any problems.
Marena
Smith

G&B Civil Engineering Limited

"

As managing director of the company, I can now see an overview...
of compliance across the entire organisation - people, fleet, equipment, projects - from one dashboard. My managers have that same view. That is a huge weight off my shoulders, enabling me to clearly focus on the job at hand.
James Riley
Managing Director

Network Plus

"

We have a constant point of contact who is able to help...
and complete all requests without any hesitation. Requests from my side can be as simple as moving a staff member to undertake large updates of forms and how data is logged. Ctrl Hub has worked fantastically well for the logging of data and has become a fantastic asset to myself and Network Plus for training compliance and the ability to validate that safety is being met.
Anthony
Dunn