Cadent

Introduction

Network Plus is a leading utility and infrastructure service provider, operating across the UK. The company has grown significantly through the award of long-term contract frameworks with major utility organisations and infrastructure providers.With a current workforce of over 4,000, their services are delivered through an absolute focus on health and safety as well as market-leading levels of service to both clients and their customers.

Business challenges

Working with a Tier one utility business (Cadent gas) Network Plus has a number of data capture elements and compliance commitments to manage, control and share between the businesses during contracts. This is not just a contractual obligation but also standard law and adherence to safe working standards,

The impact Ctrl Hub has made

Network Plus used the Ctrl Hub platform as part of their digital transformation to enable remote data capture, manage compliance & health and Safety, daily workforce management and eradicate the mountain of paper processes.

Working with a Tier one provider meant information needed to be captured, shared and reported on. Ctrl hub assisted with an API integration to get data from multiple sources and collate it into Ctrl Hub for clearer reporting and analysis..

Positive outcomes

“We took advantage of the additional functionality to manage our contractor’s employees’ qualifications via the Ctrl Hub system and that has been a huge success. Since deploying Ctrl Hub, we have managed to achieve leading compliance performance. This achievement is because of the ease of use of the system, for all parties. Contractors submit their information through to us so we can monitor it. Ctrl Hub can be adopted by the contractor to replace their existing systems easily and the visual representation and automatic alerts of certifications and compliance being ‘At Risk’ or ‘Expired has become invaluable”.

Support Services Manager at Cadent