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What our clients and trusted partners say about us...

Office worker at desk smiling positively using computer software

Costain

"

Would like to say a very big thank you to you and all those...
I have been involved with during my involvement with Ctrl Hub. It hasn’t been smooth sailing, but Ctrl Hub have helped with all the problems and queries that we encountered when first using the platform. I hope that this interaction continues going forward.
Madanlal
Bhawsar

Northern Gas Networks

"

The communication from Ctrl Hub is excellent...
We received continuous updates on any ongoing developments. Any queries we have are dealt with quickly and always available for advice.
Emma
Verity

Network Plus

"

Within my role as Application Support for Network Plus...
I work directly with teams using Ctrl Hub out in the field every day. The Ctrl Hub team have always been on hand to solve any problem, no matter how big or small, either via phone/email or reporting the problem. They responded promptly, in a way that I / teams could understand which really helped me out in my role, as any minor delay could have a major impact on the works!
Connor Cassidy
Application Support

Cadent

"

We had an urgent need to upload some survey documents to Ctrl Hub...
Unfortunately, there was no bulk upload facility to allow this to happen. I’d very much like to thank the Ctrl Hub team for coming to our aid, going above and beyond the Cadent/Ctrl Hub contractual remit, and speedily supporting us with uploading our documents.
Richard
Cook

Costain

"

I use Ctrl Hub for the majority of my role...
If any issues arise I report the problem and get a response quickly with a fix or an update. The team at Ctrl Hub is always efficient and helpful in assisting with any problems.
Marena
Smith

G&B Civil Engineering Limited

"

As managing director of the company, I can now see an overview...
of compliance across the entire organisation - people, fleet, equipment, projects - from one dashboard. My managers have that same view. That is a huge weight off my shoulders, enabling me to clearly focus on the job at hand.
James Riley
Managing Director

Network Plus

"

We have a constant point of contact who is able to help...
and complete all requests without any hesitation. Requests from my side can be as simple as moving a staff member to undertake large updates of forms and how data is logged. Ctrl Hub has worked fantastically well for the logging of data and has become a fantastic asset to myself and Network Plus for training compliance and the ability to validate that safety is being met.
Anthony
Dunn

G&B Civil Engineering Limited

CASE STUDY

Ctrl Hub made the whole process simple and straightforward. We are in a great position to continue to scale upwards and effectively manage our risk as we grow.

Publish Date:
March 23, 2022
Read Time:
3 Minutes

G&B Civil Engineering Limited is a North East based company, established over 30 years ago. G&B specialise in civil engineering, infrastructure and groundworks projects. Managing Director James Riley joined the company in 2017 and has overseen a period of remarkable growth, with revenue and headcount increasing fivefold during his tenure.

Business Challenges


James explains the issues facing G&B as the company grew:

“The company has grown considerably over the past five years, and that has put a lot of pressure on us from a management point of view. This pressure is further increased by working on larger jobs for blue chip and public sector clients. The level of risk and liability is huge, and was becoming a huge drain on time and resource using our old processes. I knew that they weren’t scalable.

As managing director, I wanted to cut down as much as possible on paperwork and paper processes, and to have a clear and real time understanding of our compliance position. I knew that we needed to move to a more efficient way of working, but there is then obviously that fear of the unknown and lack of experience when it comes to digital transformation.

We got in touch with Ctrl Hub based on recommendations from a contact who had been through a similar process.”

The Impact Ctrl Hub Has Made


The Ctrl Hub team sat down with the G&B team to work through areas of concern and to map out G&B’s business processes. We then came up with an agreed implementation plan to get G&B where they wanted and needed to be.


We set up G&B’s platform immediately after the initial meeting, and uploaded all employees, their training records and qualifications. This allows G&B to track and manage competence in one place – and to give visibility of that to clients and regulatory bodies such as the HSE.


We carried out the same exercise in respect of G&B’s fleet, and all equipment which requires ongoing maintenance and/or calibration.


Next step was to digitally set up G&B’s projects. This allows G&B to make all relevant information (such as project drawings, operating procedures and method statements) available to operatives and sub-contractors assigned to the project. G&B can then create, allocate and track specific sub-projects and tasks.


A huge efficiency has been delivered through Ctrl Hub’s electronic time sheet tracking. The process is quick and straightforward for operatives, and completely removes the admin time that was previously spent going through paper forms, and manually inputting data into accounting software.


We are now working on building a quality assurance procedure for G&B within the platform to ensure operatives are aware of, and required to follow, agreed company protocols.

Results


James concludes:


“From day 1, the Ctrl Hub team were great. They guided us through the process and put our minds at ease.

As managing director of the company, I can now see an overview of compliance across the entire organisation – people, fleet, equipment, projects – from one dashboard. My managers have that same view. That is a huge weight off my shoulders, enabling me to clearly focus on the job in hand.

Clients are impressed with our level of organisation and competence, and have complimented us on our use of the platform. We can show clients the progress on jobs, and show them that the human and asset resources we employ on their site are competent and compliant.

We are certified across a number of ISO standards. Ctrl Hub makes managing that process, and satisfying our audits, a breeze.

Ctrl Hub made the whole process simple and straightforward. We are in a great position to continue to scale upwards and effectively manage our risk as we grow. We have improved efficiency and reduced our administrative burden at the same time. Overall a great investment.”

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Office worker at desk smiling positively using computer software

What our clients and trusted partners say about us...

Office worker at desk smiling positively using computer software

Costain

"

Would like to say a very big thank you to you and all those...
I have been involved with during my involvement with Ctrl Hub. It hasn’t been smooth sailing, but Ctrl Hub have helped with all the problems and queries that we encountered when first using the platform. I hope that this interaction continues going forward.
Madanlal
Bhawsar

Northern Gas Networks

"

The communication from Ctrl Hub is excellent...
We received continuous updates on any ongoing developments. Any queries we have are dealt with quickly and always available for advice.
Emma
Verity

Network Plus

"

Within my role as Application Support for Network Plus...
I work directly with teams using Ctrl Hub out in the field every day. The Ctrl Hub team have always been on hand to solve any problem, no matter how big or small, either via phone/email or reporting the problem. They responded promptly, in a way that I / teams could understand which really helped me out in my role, as any minor delay could have a major impact on the works!
Connor Cassidy
Application Support

Cadent

"

We had an urgent need to upload some survey documents to Ctrl Hub...
Unfortunately, there was no bulk upload facility to allow this to happen. I’d very much like to thank the Ctrl Hub team for coming to our aid, going above and beyond the Cadent/Ctrl Hub contractual remit, and speedily supporting us with uploading our documents.
Richard
Cook

Costain

"

I use Ctrl Hub for the majority of my role...
If any issues arise I report the problem and get a response quickly with a fix or an update. The team at Ctrl Hub is always efficient and helpful in assisting with any problems.
Marena
Smith

G&B Civil Engineering Limited

"

As managing director of the company, I can now see an overview...
of compliance across the entire organisation - people, fleet, equipment, projects - from one dashboard. My managers have that same view. That is a huge weight off my shoulders, enabling me to clearly focus on the job at hand.
James Riley
Managing Director

Network Plus

"

We have a constant point of contact who is able to help...
and complete all requests without any hesitation. Requests from my side can be as simple as moving a staff member to undertake large updates of forms and how data is logged. Ctrl Hub has worked fantastically well for the logging of data and has become a fantastic asset to myself and Network Plus for training compliance and the ability to validate that safety is being met.
Anthony
Dunn
Office worker at desk smiling positively using computer software

What our clients and trusted partners say about us...

Office worker at desk smiling positively using computer software

Costain

"

Would like to say a very big thank you to you and all those...
I have been involved with during my involvement with Ctrl Hub. It hasn’t been smooth sailing, but Ctrl Hub have helped with all the problems and queries that we encountered when first using the platform. I hope that this interaction continues going forward.
Madanlal
Bhawsar

Northern Gas Networks

"

The communication from Ctrl Hub is excellent...
We received continuous updates on any ongoing developments. Any queries we have are dealt with quickly and always available for advice.
Emma
Verity

Network Plus

"

Within my role as Application Support for Network Plus...
I work directly with teams using Ctrl Hub out in the field every day. The Ctrl Hub team have always been on hand to solve any problem, no matter how big or small, either via phone/email or reporting the problem. They responded promptly, in a way that I / teams could understand which really helped me out in my role, as any minor delay could have a major impact on the works!
Connor Cassidy
Application Support

Cadent

"

We had an urgent need to upload some survey documents to Ctrl Hub...
Unfortunately, there was no bulk upload facility to allow this to happen. I’d very much like to thank the Ctrl Hub team for coming to our aid, going above and beyond the Cadent/Ctrl Hub contractual remit, and speedily supporting us with uploading our documents.
Richard
Cook

Costain

"

I use Ctrl Hub for the majority of my role...
If any issues arise I report the problem and get a response quickly with a fix or an update. The team at Ctrl Hub is always efficient and helpful in assisting with any problems.
Marena
Smith

G&B Civil Engineering Limited

"

As managing director of the company, I can now see an overview...
of compliance across the entire organisation - people, fleet, equipment, projects - from one dashboard. My managers have that same view. That is a huge weight off my shoulders, enabling me to clearly focus on the job at hand.
James Riley
Managing Director

Network Plus

"

We have a constant point of contact who is able to help...
and complete all requests without any hesitation. Requests from my side can be as simple as moving a staff member to undertake large updates of forms and how data is logged. Ctrl Hub has worked fantastically well for the logging of data and has become a fantastic asset to myself and Network Plus for training compliance and the ability to validate that safety is being met.
Anthony
Dunn