WCB Utilities

Introduction

WCB Utilities offers specialist Utility construction and maintenance services in the South East of England. Our vastly experienced and award-winning engineers demonstrate a commitment to integrity and excellence, executing bespoke Mains & Services replacement projects on behalf of our dedicated clients and contract partners.

Gas, Water, Electric and Telecommunications are just some of the key services WCB Utilities can offer, utilising state of the art Vacuum Excavators, Camera Surveys, Grab Lorrys and more to ensure timely workmanship and quality end results.

Business challenges

The volume of paperwork distributed among operational staff, including site supervisors, created delays in invoicing payments and large printing costs. Time consuming non-digital processes slowed down our ability to share information and manage business critical operational data dynamically.

Logistical challenges of outdated procedures requiring physical on-site presence for project sign off. Documents stored in various different locations made it difficult to access and manage version control

The impact Ctrl Hub has made

With Ctrl Hub’s solution we have been able to streamline multiple essential processes, centralising the data into one user-friendly platform, that is accessible to all permitted stakeholders. Remote monitoring of form submissions including safety critical documents has been a key time-saver – allowing easy access for quality monitoring checks resulting in raised standards and swift approval of activities.

Our engineering teams have also benefited, relying upon Ctrl Hub to store their essential documentation within the platform and having it readily available enables an increased focus on their on-site priorities. Additionally the Employee Qualification / Equipment Certification watcher tool is a useful feature, distributing regular notifications of certificate and training renewals within the specified thresholds allows for advanced planning.